Get in Touch
We’re here to help you dive into the cold plunge lifestyle! Whether you have questions about our handcrafted cedar tubs, smart chiller technology, or just chat about the benefits of cold therapy, our team is ready to assist. Reach out; we’d love to hear from you!
Ontario Address
330 Gage Ave #15
Kitchener,
ON, N2M 5C6
Maritimes Address
1789 Sackville Dr
Middle Sackville,
NS, B4E 3B3
Ontario Contact
1-800-265-6355
(519) 745-1651
hello@canadiancoldplunge.com
Maritimes Contact
902-864-8550
inquiries@gravesbarns.com
Drop us an .
Got questions about out handcrafted cedar tubs, smart chillers, or the cold plunge lifestyle? We’re all ears! Send us a message, and we’ll get back to you faster than a cold plunge.
FAQs
We’ve gathered answers to the most common questions about our handcrafted cedar tubs, smart chillers, and the cold plunge lifestyle. If you don’t find what you’re looking for, just drop us a like; we’re here to help!
What makes your cold plunge tubs unique?
❄️ Crafted for Performance & Beauty
Handcrafted in Canada using premium, sustainably sourced cedar—naturally insulating, durable, and chemical-free.
Timeless woodworking meets modern tech: Sleek design that complements any space (indoors or outdoors).
⚡ Smarter Cold Therapy
Fully integrated with the ChillFlex Chiller—the only cedar tub designed for app-controlled precision (3°C in ~1 hour).
Apple Health sync & gamified tracking to optimize your recovery and consistency.
🛡️ Built to Last
1-year warranty + 10-year liner guarantee—zero leaks, zero “cedar tea” water discoloration.
300 lb weight capacity, fits users up to 6’5″ (no cramped, off-the-shelf tubs).
Where heritage craftsmanship and cutting-edge recovery science meet.
How does the chiller work with the app?
The ChillFlex Chiller pairs seamlessly with our app to make cold therapy smarter and simpler. Here’s how it works:
1️⃣ Apple Health Syncing (World’s First!)
Automatically logs every session: duration, temperature, and frequency
Tracks how cold plunges impact your sleep, HRV, and workout recovery
2️⃣ Total Control
Adjust your plunge temperature (from 3°C to 25°C) remotely
Monitor real-time water temp and chiller performance
Schedule sessions so your tub’s ready when you are
3️⃣ Stay on Track
Streak counters and achievement badges to keep you motivated
Personalized challenges (“5 Plunges This Week”) with progress insights
4️⃣ Smart Maintenance
Get alerts for filter changes or system checks
Energy-saving modes to reduce costs
It’s like having a cold plunge coach in your pocket – minus the yelling.
Do you ship outside Canada?
Yes! We’re now accepting orders across Canada and the United States.
📍 Checkout will display real-time shipping options and delivery estimates for your location.
International friends: We plan to expand soon!
🔜 Join our mailing list for exclusive updates on launch dates in your region.
Do you offer warranty?
Yes! Your Cold Plunge Tub and ChillFlex Chiller are backed by our 1-Year Comprehensive Warranty, covering:
- Manufacturer defects (peace of mind for your investment)
- Chiller performance (cooling efficiency & app connectivity)
- Cedar tub craftsmanship (structural integrity)
Plus: Dedicated support from our Canadian team to resolve issues fast—no runarounds.
Have specific warranty questions?
Contact us anytime.